DMCA Report and Resolution Policy | Familygift-lowprice

1. Introduction

At Familygift-lowprice, we are committed to respecting intellectual property rights and ensuring compliance with DMCA regulations. However, given the scale of our operations, mistakes can happen. This policy outlines how we address DMCA claims, including processes to reduce disruption and manage misunderstandings.

2. Submitting a DMCA Notice

To file a DMCA takedown request, please provide the following:

  • Your Contact Information: Full name, company name (if applicable), address, email, and phone number.
  • Description of the Work: A detailed description of the copyrighted work claimed to be infringed.
  • Identification of Infringing Material: Specific URLs or identifiers of the content in question.
  • Statement of Good Faith: A declaration that the use of the material is unauthorized.
  • Statement of Accuracy: A statement, under penalty of perjury, confirming that the information is accurate and you are authorized to act.
  • Signature: Electronic or physical signature.

3. Internal Review Process

Upon receipt of a DMCA notice:

  • Initial Verification: We will conduct an internal review to assess the claim’s validity before taking down the content.
  • Pre-Removal Notification: The responsible team or individual will be notified and given 24–48 hours to respond with relevant information to clarify the situation.

4. Quick Resolution and Counter-Notice

If content is removed:

  • Counter-Notification: The affected party may submit a counter-notice if they believe the takedown was a mistake. This must include identification of the material, a statement of good faith, and agreement to legal jurisdiction.
  • Expedited Review: We will prioritize reviews of counter-notices to minimize downtime for legitimate content.

5. Alternative Solutions

Where possible, we seek amicable resolutions such as:

  • Attribution Correction: Adjusting content to include appropriate credits or licenses.
  • Temporary Content Hold: Holding content instead of complete removal until the issue is resolved.

6. Contact and Support

For assistance or to submit a notice or counter-notice:

  • Email: [email protected]
  • Business Hours: Mon–Fri, 9:00 am – 1:30 pm and 2:30 pm – 6:00 pm (Eastern Time)

7. Staff Training and Guidance

We provide regular training to our team to ensure awareness of copyright guidelines, reducing potential issues and promoting proper content handling.