30-day Satisfaction Guarantee
If you’re not satisfied with our products we will rectify the situation immediately, no questions asked. Your satisfaction is very important to us.
If you have any questions or need an update on your order, we are here to assist you. Please feel free to reach out to us at [email protected]. Our dedicated team is always happy to help!
Our office hours are from Monday to Saturday, 9 AM to 5 PM EST. We strive to respond to most emails within one or two business days. However, if you don’t receive a response from us, please kindly check your spam folder as sometimes our emails may end up there.
For further assistance, you can contact us via email at [email protected]. We value your satisfaction and will do our best to address any concerns you may have.
If you prefer to communicate by mail, our US Warehouse is located at 1430 E Lincoln Ave, Anaheim, CA 92805, United States.
Thank you for choosing Familygift-Lowprice. We look forward to serving you!
Best regards,
Familygift-Lowprice Team