30-day Satisfaction Guarantee
If you’re not satisfied with our products we will rectify the situation immediately, no questions asked. Your satisfaction is very important to us.
At FAMILYGIFT-LOWPRICE, we are committed to providing you with the safest and most convenient online shopping experience. Below are the payment methods we support:
With PayPal, you can send payments online quickly and securely. You can use your credit card, debit card, or bank account balance to pay. After submitting your order, you will be redirected to PayPal’s website to complete the transaction.
We accept major credit cards including Visa, Mastercard, American Express, and Discover. FAMILYGIFT-LOWPRICE does not store your credit card number or personal information.
At FAMILYGIFT-LOWPRICE, we use Secure Sockets Layer (SSL) technology with 128-bit encryption to protect sensitive information such as passwords and credit card numbers during transactions. SSL ensures that your personal information is kept safe from malicious individuals. We comply with the Payment Card Industry Data Security Standard (PCI DSS), ensuring our security measures meet the highest standards.
We take your security and privacy very seriously. When you submit information through our website, it is protected in a secure environment. Only employees who need the information to perform specific jobs (e.g., billing or customer service) can access your personal information.
If you send sensitive payment information through our website, it will be flagged as fraudulent, and we will need to authenticate your payment. You may be required to provide proof of transaction if there is any issue regarding the decline or failure of payments.
There are several common reasons why your card may be declined:
If everything seems correct, call the card issuer’s customer service number on the back of your card. Your credit card company may need to speak with you before authorizing the payment. Alternatively, you can checkout via PayPal to place your order.
If you receive a double charge but only placed one order, check your confirmation email. If you receive multiple confirmation emails with different order numbers, you likely placed multiple orders. Please check and cancel any unwanted orders here: Cancellation Policy.
If you receive only one confirmation email, don’t worry. Some payment types use an authorization hold to verify funds in your account. This is temporary, and your account will not be charged twice. If unsure, contact your bank and reach out to us for more details. The hold should be removed within one to eight business days.
We hope this information helps you have the best shopping experience at FAMILYGIFT-LOWPRICE. For any questions or assistance, please contact us via our Contact Page.