Shipping Policy | Familygift-lowprice

1. Introduction

At Familygift-lowprice, we are committed to providing our customers with reliable and timely shipping services. This Shipping Policy outlines the terms and conditions of shipping for your orders.

2. Processing Time

  • Order Confirmation: Once your order is placed, you will receive a confirmation email with your order details.
  • Processing Time: Orders are typically processed within 1–3 business days. Processing times may be longer during peak seasons or for custom items.
  • Business Days: Processing and shipping are conducted on weekdays (Monday through Friday), excluding holidays.

3. Shipping Methods and Delivery Times

We offer several shipping options to accommodate your needs:

  • Standard Shipping: Estimated delivery within 7–15 business days after processing.
  • Expedited Shipping: Estimated delivery within 3–7 business days after processing.
  • Express Shipping: Estimated delivery within 1–3 business days after processing.

Note: Delivery times vary depending on the destination and the selected shipping method. Please allow for potential delays during holidays or unforeseen circumstances.

4. Shipping Costs

Shipping fees are calculated based on the total weight of your order, shipping method, and destination. The final cost will be displayed at checkout. Any applicable taxes or duties are the responsibility of the customer.

5. Order Tracking

  • Tracking Information: Once your order is shipped, you will receive an email with a tracking number and a link to track your shipment.
  • Tracking Status: It may take up to 24–48 hours for tracking updates to appear.

6. Shipping Restrictions

We currently ship to most countries worldwide. However, shipping to some remote or restricted areas may be unavailable. We will notify you if we are unable to ship to your location.

7. Lost or Damaged Shipments

  • Lost Packages: If your package is lost in transit, please contact us at [email protected] so we can assist you in resolving the issue.
  • Damaged Items: If your item arrives damaged, please provide photos and contact us within 7 days of receipt for a resolution or replacement.

8. Incorrect Shipping Information

It is the customer’s responsibility to provide accurate shipping information. If an incorrect address is provided, Familygift-lowprice is not responsible for the failure of delivery. Please double-check your address at checkout.

9. Delayed Shipping

While we strive to meet our shipping estimates, delays can occur due to factors beyond our control, such as customs processing, weather conditions, or carrier delays. We appreciate your patience and understanding.

10. Customs, Duties, and Taxes

Customs duties and taxes may apply for international shipments. These charges are determined by the destination country and are the responsibility of the customer. Familygift-lowprice is not liable for any customs fees or delays caused by customs.

11. Contact Us

For questions or concerns about your shipment, please contact us:

  • Email: [email protected]
  • Business Hours: Mon–Fri, 9:00 am – 1:30 pm and 2:30 pm – 6:00 pm (Eastern Time)